The agreement governing your use of Khypri AI, in plain terms wherever possible.
Effective / last updated: August 1, 2026. See also our Privacy Policy and Safety Policy for how we handle personal and student data.
"Platform" means khypri.com and related Khypri AI services. "AI Output" means content generated by the platform in response to a prompt. "User Content" means prompts, answers, or data a user submits to the platform.
AI Output is generated automatically and is provided "as-is," without guarantee of accuracy or completeness. Generative AI can make mistakes, including in high-stakes contexts like exam preparation, and outputs should be verified before being relied upon for graded or evaluative purposes. AI systems can reflect biases present in their training data; we work to reduce this but cannot eliminate it entirely.
You acknowledge that relying on AI Output for graded assessments, admissions decisions, curriculum planning, or any other high-stakes academic purpose carries an inherent risk of error, and you assume that risk when you choose to do so without independent verification. Khypri AI is a study and preparation aid, not a substitute for a qualified teacher's judgment, and is not responsible for academic outcomes, examination results, or decisions made in reliance on AI Output.
Subject to these terms, we grant you a limited, non-exclusive, non-transferable license to use the platform for personal educational purposes within your own household or, for institutions, within the scope of an active institutional agreement. Commercial use beyond an active institutional agreement, and use of platform outputs to build a competing product or service, is not permitted.
Khypri AI retains ownership of its underlying software, design, and branding. If you provide feedback or suggestions, you grant us a broad license to use that feedback to improve the platform, without compensation. Watermarked or platform-branded content remains protected under applicable Indian copyright law.
You retain ownership of the prompts, answers, and other data you submit to the platform ("User Content"). By submitting User Content, you grant Khypri AI a license to store, process, and use it solely to operate, provide, and improve the platform's academic features for you or your institution.
Khypri AI retains ownership of AI Output (generated exam papers, MCQs, evaluations, and similar content). You are granted a license to use AI Output generated for you for your own personal or institutional educational purposes. AI Output may not be resold, redistributed, or used to build a competing product or dataset.
All payments, including recurring subscription charges, are processed exclusively through Razorpay using its RBI-compliant e-mandate (recurring payments) framework. This means: your recurring payment mandate is registered with an additional factor of authentication (AFA) at setup; you receive a pre-debit notification at least 24 hours before each renewal charge, through which you can choose to cancel that charge; each mandate has a fixed amount cap matching your selected plan; and you can cancel the mandate at any time as described in Section 7.1 below. We do not store your card details or charge you outside of this mandate framework.
Paid subscriptions are billed in advance and renew automatically unless cancelled before the next renewal date. You may choose either a one-time (non-recurring) purchase or a recurring subscription at checkout. We may adjust pricing with at least 30 days' notice before it takes effect on your next billing cycle. Applicable taxes (including GST) are charged in addition to listed prices.
You may cancel auto-renewal at any time from your account dashboard, through the cancellation link in any pre-debit notification, or by emailing support@khypri.com (processed within 2 business days of receipt). Cancellation stops future billing but does not refund amounts already charged, subject to Section 8 (Cancellation & Refund Policy). Deleting your account/profile also cancels any active subscription and stops future billing.
You can cancel your subscription at any time as described in Section 7.1 above — this stops future billing immediately. As a general rule, payments already billed for an active enrollment are not refunded once the service has been accessed, since the subscription grants immediate access to the full platform.
That said, refunds are not refused outright. Where a genuine issue with the service is raised — including a service deficiency, a material misrepresentation of what was offered, or an extended outage — we will review the request on a case-by-case basis. Review includes inspecting actual service usage and tokens/credits consumed on the account. Where a refund is approved, the amount is calculated proportionally, based on the unused portion of the subscription and the usage already consumed, rather than as an automatic full refund.
Approval of any refund request, and the amount approved, is at the sole discretion of Khypri AI and its subsidiaries, exercised reasonably and in line with applicable Indian consumer protection law. To request a refund, email support@khypri.com with your account details and the reason for the request; we aim to respond within 5 business days. Any dispute arising from a refund decision is subject to the jurisdiction of the courts of Bengaluru, Karnataka, consistent with Section 17 (Governing Law) and Section 18 (Dispute Resolution) below.
To the extent permitted by law, Khypri AI is not liable for indirect, incidental, or consequential damages arising from use of the platform. Our total liability for any claim is capped at the greater of ₹5,000 or the amount you paid us in the 3 months preceding the claim. This limitation does not apply to liability arising from gross negligence, willful misconduct, fraud, or death or personal injury, or to any liability that cannot be limited or excluded under applicable law.
You agree to indemnify Khypri AI against claims arising from your breach of these terms, content you submit, or violations committed through your account by a minor in your care.
For paying institutional customers (schools) under an active institutional agreement, Khypri AI will indemnify you against a third party's claim that AI Output, when used as permitted under these terms, infringes their intellectual property rights, subject to the liability cap in Section 9. This indemnity does not apply to claims arising from User Content, modifications to AI Output, or use of AI Output outside the scope of the license granted in Section 6.2.
Institutional customers are solely responsible for decisions to incorporate AI Output into grading, admissions, curriculum planning, or other evaluative processes, and agree to independently verify AI Output before any high-stakes use, consistent with Section 3.1. Institutional customers agree to indemnify Khypri AI against claims arising from such deployment decisions, including claims brought by students, parents, or regulators relating to how the institution used AI Output.
Our handling of children's and students' personal data is described in detail in our Privacy Policy and Safety Policy, which are being built in line with India's DPDP Act 2023, GDPR, and COPPA. We do not use student inputs to train models outside the platform, and we do not run targeted advertising toward minors.
Features labeled "beta" or "early access" are provided without service-level guarantees and may change or be discontinued at any time. Neither party is liable for delays or failures caused by events outside their reasonable control.
We aim to keep the platform available and performant but do not warrant that it will be uninterrupted, error-free, or available at all times. Scheduled maintenance, third-party infrastructure issues, or unforeseen technical faults may cause temporary unavailability. Except as set out in our Refund Policy (Section 8), such interruptions do not entitle you to a refund, credit, or damages.
The platform may reference or link to third-party websites, tools, or services that we do not control and are not responsible for, including the sub-processors described in our Privacy Policy. Your use of any third-party website or service is subject to that third party's own terms and policies, and we disclaim liability for their content, availability, or practices.
The platform is administered from India and may be subject to Indian export control and sanctions laws. You represent that you are not located in, or a resident of, any country or region subject to a comprehensive embargo under Indian or applicable international law, and that you are not on any restricted or denied-party list. You are responsible for complying with any local laws applicable to your use of the platform in your jurisdiction.
If you believe content on the platform infringes your copyright, send a written notice to support@khypri.com identifying the copyrighted work, the allegedly infringing material and its location on the platform, your contact details, and a statement that you have a good-faith belief the use is unauthorized. We will review valid notices and take appropriate action, which may include removing or disabling access to the material. Repeat infringers' accounts may be terminated.
These terms are governed by the laws of India. Subject to the dispute resolution process below, including the statutory-rights carve-out in Section 18, the courts of Bengaluru, Karnataka have exclusive jurisdiction over any dispute not resolved through mediation or arbitration.
Before filing any claim, both parties agree to attempt good-faith mediation. If mediation does not resolve the dispute, it will be settled by binding arbitration in Bengaluru under India's Arbitration and Conciliation Act, 1996. Both parties waive the right to bring claims as part of a class action.
If you are a consumer in India, nothing in this Section 18 prevents or limits your right to file a complaint before the District, State, or National Consumer Disputes Redressal Commission under the Consumer Protection Act, 2019, or any other consumer forum with jurisdiction. Indian consumer disputes are generally not required to go through arbitration, and this arbitration clause does not oust or override that statutory right — you may choose to approach a consumer forum instead of, or in addition to, the mediation/arbitration process above.
If you are a consumer located in the European Union, United Kingdom, or another jurisdiction that grants you non-waivable rights to bring claims before your local courts or a local regulator, nothing in this section limits those statutory rights, and this arbitration clause applies only to the extent permitted under your local law.
If you are a consumer in the United States, either party may instead bring an individual claim in small claims court in lieu of arbitration, for claims that qualify for that court's jurisdiction. If you are a consumer in California, nothing in this section waives your right to seek public injunctive relief in court, to the extent such a waiver is unenforceable under applicable California law.
If you are a consumer in Canada (including Quebec and Ontario), nothing in this section requires you to arbitrate a dispute or waives your right to participate in a class proceeding, to the extent mandatory arbitration or class-action waivers are unenforceable against consumers under applicable Canadian federal or provincial law.
If you are a consumer in Brazil, nothing in this section requires you to submit to arbitration imposed before a dispute has arisen; consistent with Brazil's Consumer Defense Code, you may choose to pursue your claim through arbitration only if you agree to do so after the dispute arises, or otherwise through the Brazilian courts.
If you are a consumer in the United Arab Emirates, nothing in this section prevents you from filing a complaint with the UAE Ministry of Economy or another competent UAE consumer protection authority, or from bringing a claim before the competent UAE courts, under the UAE Consumer Protection Law.
You may stop using the platform and delete your account at any time; doing so also cancels any active subscription as described in Section 7.1. We may suspend or terminate your access if you breach these terms, including through the account-integrity or prohibited-conduct provisions above, and will make reasonable efforts to notify you of the reason where feasible. On termination, your license to use the platform and any AI Output ends, though provisions that by their nature should survive (including Sections 6, 9, 10, 17, and 18) remain in effect. Your data will be handled per the retention terms in our Privacy Policy.
You may not assign or transfer your rights under these terms without our consent. We may assign these terms in connection with a merger, acquisition, or sale of substantially all of our assets, provided the assignee agrees to honor the commitments made in this agreement and our Privacy Policy.
If any provision of these terms is found unenforceable, the remaining provisions continue in effect. These terms, together with our Privacy Policy and Safety Policy, constitute the entire agreement between you and Khypri AI. Our failure to enforce a provision is not a waiver of that provision. We may update these terms from time to time; material changes will be reflected by updating the effective date above and, where required by law, communicated to affected users directly.
Questions about these terms can be sent to support@khypri.com. For data protection queries specifically, contact our Data Protection Officer, Gaurav Chodnekar, at dpo@khypri.com. Copyright complaints should be sent per Section 16.